Data Protection

Ra77 Privacy Policy

Your privacy is our top priority at ra77. This policy explains what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026

1 Introduction

Ra77 is a trusted online gaming platform where protecting user privacy is one of our core responsibilities. When you open an account, play games, or use our services, you share certain information with us. This privacy policy explains how that information is collected, stored, used, and kept secure.

This policy applies to all ra77 services, the website (ra77.onl), and mobile applications. Before you read on, here's something important — your data is never sold. We only process your information to improve your experience and meet our legal obligations.

ra77 fully complies with the European GDPR (General Data Protection Regulation) and international data protection standards. We are committed to keeping your data safe.

For any questions about ra77's Privacy Policy, contact our data protection team at [email protected] — we aim to respond within 24 hours.

2 What Information We Collect

Ra77 collects only the information it needs. We never gather unnecessary or excessive personal data. The table below outlines the types of information we collect:

Type of Data Example Purpose of Collection
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact-Related Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & AML Compliance
Technical Information IP address, browser type, device information Security & Fraud Prevention
Gaming Activity Bet history, game preferences, login times Responsible Gaming & Experience Improvement
Cookies & Tracking Session cookies, preference cookies Website Functionality & Analytics
  • You provide this information directly during registration.
  • Some information is collected automatically, such as IP addresses and browser data.
  • Transaction data is received via third-party payment providers.
  • The KYC process may require photos or scanned copies of a government-issued ID.

3 How Your Data Is Used

Ra77 uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent. Respecting your privacy is a legal obligation we take seriously.

  • Account Management: To create, verify, and maintain your profile.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To address your complaints and questions.
  • Security: To prevent fraud, money laundering, and unauthorized account access.
  • Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
  • Responsible Gaming: To detect unusual gaming patterns and provide the right support.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Analytics: To improve platform functionality and enhance the user experience.

ra77 never sells your information to advertisers or marketing agencies. All promotional communications are entirely opt-in.

4 Who Your Data Is Shared With

Ra77 does not share your personal information with third parties — with a few specific, necessary exceptions. Whenever data is shared, it is strictly governed by confidentiality agreements.

  • Payment Providers: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • KYC Partner: Identity verification service providers.
  • Regulatory Authority: To comply with legal obligations or court orders.
  • Audit Body: Authorized bodies for license renewal and audit purposes.
  • IT Services: Hosting and cybersecurity service providers — with limited access only.

Important: ra77 never voluntarily shares your information with government agencies except in response to a lawful order from law enforcement or a court.

5 Cookie Policy

Ra77 uses cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences. We use the following types of cookies:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Preference Cookies: Stores language, theme, and other personalized settings.
  • Analytics Cookies: Helps monitor site usage and improve our services.
  • Security Cookies: Used to detect and prevent fraudulent activity.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly. Continued use of ra77's site is taken as acceptance of our cookie policy.

6 Security Measures

Ra77 protects your data using industry-leading technology. Our security team monitors systems 24/7 and responds immediately to any suspicious activity.

  • 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall Protection: An advanced Web Application Firewall (WAF) is kept active at all times.
  • Regular Security Audits: Penetration testing is conducted by independent third parties.
  • Data Backup: Encrypted offsite backups are maintained on a regular basis.
  • Staff Training: Every member of our staff is trained in data protection.

All passwords stored on ra77's servers are encrypted using bcrypt hashing. No ra77 employee can ever access your password.

7 How Long Your Data Is Retained

Ra77 does not retain data beyond what is necessary. Different types of information have defined retention periods, all aligned with legal and regulatory requirements.

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years as required by law.
  • KYC Documents: 5 years after verification, in accordance with AML regulations.
  • Gaming Logs: 2 years for responsible gaming and dispute resolution purposes.
  • Cookie Data: Session cookies are deleted as soon as the browser is closed.
  • Marketing Preferences: Deleted immediately after you opt out.

Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.

8 Your Rights

Under GDPR and international privacy laws, you have several important rights over your own data. ra77 fully upholds each of these rights.

Right of Access

You have the right to know what information we hold about you. Submit a request and we will provide a copy within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will update it as quickly as possible.

Right to Erasure

You may request deletion of your data under certain conditions. Data retained due to legal obligations may not be eligible for deletion.

Right to Object to Processing

You have the right to object to your data being used for marketing or profiling purposes.

Right to Data Portability

You have the right to receive your data in a machine-readable format so you can use it elsewhere.

Right to Restriction

Under certain circumstances, you may request a temporary suspension of the processing of your data.

9 Children's Privacy

Ra77 is an adult gaming platform strictly for users aged 18 and above. We never knowingly collect information from minors. Age is verified during registration and confirmed through ID during the KYC process.

If we discover that a minor has opened an account using false information, the account will be immediately closed and all collected data will be deleted. Anyone aware of an account belonging to a minor is encouraged to notify us.

If you suspect a minor in your household is using ra77, contact us immediately at [email protected].

10 International Data Transfers

Because ra77 operates internationally, your data may be processed on servers located in different countries. Regardless of where data is transferred, we ensure that the receiving country or organization maintains adequate data protection standards.

  • Data transfers are carried out using EU Standard Contractual Clauses (SCC).
  • Data Processing Agreements (DPA) have been signed with all third-party partners.
  • The privacy laws of the destination country are assessed before any data transfer takes place.
  • No personal data is transferred internationally without encryption.

11 Policy Updates

Ra77 may update this privacy policy from time to time, due to regulatory changes, new technology, or updates to our services. For significant changes, we will notify you by email or through an in-platform notification.

Updated policies take effect from the date of publication. Continued use of ra77 after any changes constitutes your acceptance of the revised policy. The latest version will always be available on this page.

Last Updated: January 2026. Next scheduled review: July 2026.

Why ra77 Is Trusted

Protecting Your Information Our Commitment

At ra77, every transaction, every session, and every piece of your data is stored with the highest level of security.

End-to-End Encryption

All communication between your device and our servers is protected by 256-bit SSL encryption. No one can intercept your data in transit.

Strict KYC Verification

Identity verification is required at registration. This helps prevent fraud and protects your account from unauthorized access.

Secure Data Storage

Your information is stored in encrypted databases. Data security is maintained through regular backups and strict access controls.

Two-Step Security

When 2FA is enabled, logging into your account requires both your password and a mobile verification code. This brings the risk of hacking down to virtually zero.

Real-Time Monitoring

Our security team monitors systems 24/7. Any unusual activity is acted on immediately and you will be alerted.

Fully GDPR Compliant

Ra77 adheres to GDPR, the EU's highest standard for data protection. Your rights are protected, and we are committed to being transparent at every step.

Play Safe

Security confirmed — now let's get to Playing Time

Now that you've read ra77's Privacy Policy and know your information is fully secure, go ahead and open an account, claim your bonus, and enjoy your favorite games with confidence.

Your Data Is Fully Secure bKash / Nagad Supported 18+ Only
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